CLIK FAQs

Here to help

Our team are on hand to answer any questions you may have on our products and services.

Questions

Clik Play
Q.

What is CLIK Play Audiometry App?

A.

Clik Play is a is a tablet application designed to conduct audiometric tests in a playful and engaging manner, especially for children. It uses interactive games and sound stimuli to assess hearing capabilities.

Q.

How does the app work?

A.

The app integrates with your current PC based Audiometer and knows via WiFi when a sound is presented.

The user plays with the engaging app interface to play interactive games that only respond when a sound has been presented.

Q.

Is the app suitable for all age groups?

A.

While it is primarily designed for children from age 2 and up, the app can be used by individuals of various age groups.

However, it may be most effective for those who may find traditional audiometry challenging or intimidating.

Q.

Can the app be used with children who have Autism?

A.

Yes. Our initial testing suggests it is very successful tool for obtaining Audiometry thresholds in children who have Autism, neurodivergent or complex communication issues. The games stimulus intensity varies so you can use calmer visual feedback for children who are more sensory sensitives.

We are currently investigating this further and hoping to release peer reviewed
evidence to support this in the coming months.

Q.

Can the app perform traditional audiometrytests without using an external audiometer?

A.

Clik Play has the capability to do this and be calibrated with headphones. However, we are currently still conducting clinic trials for this functionality. Also, only certain tablets have the sound card capabilities for this function.

Q.

Is the CLIK Play app easy to use?

A.

Yes, the app is designed to be intuitive and user-friendly.

It typically involves simple instructions and intuitive gameplay to make the
audiometry process enjoyable and stress-free.

Often children are conditioned inunder one minute as they are so used to using touch screen technology from a young age.

Q.

Is an internet connection required to use the app?

A.

To use your existing PC based audiometer as the stimulus, the PC and tablet need to be on the same wireless network.

Q.

What happens if the patient engages with the app and no sound is present?

A.

The app will not provide an engaging stimulus or game feature unless a sound is present.

Q.

Can the app be used for hearing loss prevention?

A.

While the app is not a preventive tool, it can help in early detection, allowing for timely intervention and preventive measures. Regular use may contribute to maintaining awareness of one's hearing health.

Q.

Is the app available for both iOS and Android?

A.

Yes, the app is usually available on both platforms.
Once purchased a downloadable link will be sent to you.

Q.

Can the app be used for hearing loss prevention?

A.

While the app is not a preventive tool, it can help in early detection, allowing for timely intervention and preventive measures. Regular use may contribute to maintaining awareness of one's hearing health.

Orders & Pricing
Q.

How do I purchase Clik?

A.

Our helpful team can guide you on the order process as well as answer any questions on payment, invoicing and accessing the CLIK Play and Pro platforms.

Payment and data is handled securely.

Q.

How will platform access be provided?

A.

We aim to get you up and running with Clik as soon as possible once payment has been processed you will receive login details and a guide on accessing platforms.

Q.

How can I get support with my order?

A.

Our team can guide on any support and queries with purchases, please get in touch via our contact form or [email protected]

A new era of hearing screening for everyone

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